Work lessons

I have learned quite a bit on this trip about myself and how to determine when I am becoming emotional in a work situation. Emotional meaning either upset or angry. There is a training course called Situational Leadership and it helps you determine characteristics of the type of person you are working with. It defines who needs more help and coaching. I have a few franchisees that have the "I know" attitude and it makes it hard to coach them when they are not open to new ideas or learning. I have also learned that sometimes you just have to grin, smile and let people learn the hard way of doing things even though it hurts to watch sometimes. I have grown quite a bit with this company in the short time I have been there and I am enjoying what I do!